Which service do you need?


We are a boutique mediation firm that specialises in two distinct areas:
Family mediation and Workplace mediation.

We have hundreds of hours of workplace and family mediation experience and 8/10 cases we mediate are successfully resolved providing a strong possibility that we can do the same for you. Please click here for more information.


Free Family Mediation Booklet

Our guide includes some best practice principles and tips for separating parents based on our work with hundreds of families. This valuable information will be a quick guide to help you establish and maintain a cooperative co-parenting relationship.  Click download to receive our free family mediation booklet.

Free Workplace Mediation Booklet

Conflict is a part of life and commonly occurs in almost every business. The way your business manages conflict can have a significant impact on both the bottom line of the organisation as well as on the morale, performance and retention of its employees. This booklet provides an easy to read guide to organisations on how best to manage conflict when it arises. Click download to receive a free copy of our Workplace Mediation Booklet.


A Quicker Result

Compared to litigation, mediation provides much faster results so that you can move forward with your life. As private mediators, we guarantee that we can see you and commence the mediation process within a week of you contacting us.


We are based in Edgecliff in Sydney’s East just 5 minutes from the Sydney CBD with public transport and parking readily available. When working with workplace clients, we can conduct mediation sessions on site when requested

Stay In Control

By choosing to mediate, you will have more influence on the final outcome and any agreements that are reached. A third party does not make decisions that impact you directly, through negotiation and collaboration you remain in control of the outcome and can retain the flexibility that will be lost if the matter goes to Court.

Small Fraction of Legal Costs

Getting involved in protracted litigation will cost many tens of thousands of dollars- whereas the mediation process will be is a fraction of the cost. You will save yourself time, money and heartache when you decide to mediate.



Who is Hawke Segal Mediation?

We are a boutique mediation firm that specialises in family and workplace mediation. Our offices are conveniently located at Edgecliff, five minutes from the Sydney CBD.

Who pays for the mediation?

Each person is responsible for paying their own fees unless otherwise arranged.

Does the mediator represent me?

As mediators we are neutral and impartial. That means that we do not take sides, we don’t determine who is right or wrong or make decisions for you.

In cases that involve children, as family dispute resolution practitioners we are bound by working toward outcomes that are in the best interests of the children.

How many sessions will I need?

Each case is different and it depends on the complexity and how many topics need to be discussed. It also depends on whether you want to discuss parenting matters, financial matters or both. In general, it takes people between one to three sessions to resolve matters.

What if the other person won’t attend the mediation?

Once you have requested mediation, we then contact the other person at least twice and once in writing to allow them a fair opportunity to consider whether they want to participate and to ask us any questions before they commit to the process.

Mediation is voluntary but for parenting matters, mediation has to be attempted before the matter can be filed in Court. If the other person does not want to participate we can issue you with a Section 60i certificate, which will allow you to file the matter in Court.

How will we make sure the agreements we make in mediation stay in place?

The agreements reached in mediation are goodwill agreements, this means they aren’t legally binding. If you both decide you would like to have the documents made legally binding you can do this by having them converted into Consent Orders which a lawyer can assist you with.

Can your notes be subpoenaed if the matter ends up in Court?

The mediation process is protected in the sense that what is discussed in mediation is inadmissible, that is it can’t be used in Court. So if any offers are made during mediation, these offers cannot be shown to the Court. As mediators we do not keep permanent client notes and generally we cannot be subpoenaed either.

If we go through mediation does that mean we don’t need a lawyer?

Mediation and legal advice often go hand in hand. We advise our clients to see a family law specialist before they come to the joint mediation session so they are equipped with specific advice relating to their case.

Your lawyer can help you understand your individual rights and responsibilities and determine your bottom line when negotiating and they can help you with the formal documentation and lodging of documents but they don’t need to come along to the mediation.

After your pre-mediation session, we will give you some questions that you might like to ask your lawyer and we can provide some quality recommendations if you need help finding the right family lawyer.

How do I know you will remain impartial and neutral?

We are bound by a set of professional ethics and standards and paramount to this is remaining impartial. At the end of the day, we pride ourselves on this commitment.

Will you give us advice about what’s best for our children?

We believe that you as their parents know what is best for your children and that being said, you are the most qualified to make decisions about your children. We will talk to you about what other parents are doing to help generate options and ideas and we will talk to you about research and literature which may help you make some decisions about your children’s needs.

Can you tell us what would be fair in regards to our financial settlement?

We won’t make a determination about what is fair or unfair. We will advise you after the pre-mediation session to consult a family lawyer or accountant to go over your options and offers to ensure your individual rights are being protected and taken into account before you come to the joint mediation session and commence negotiations.


How do you determine which employees you need to speak with?

The first step will be a briefing with a sponsor from the organisation, this may be the HR manager or someone else appointed to represent the organisation. In partnership with the sponsor we will formulate a list of important parties who need to be interviewed as part of the investigation. This will include the employees directly involved in the dispute as well as others working with them.

How long will the process take?

This depends on how many people need to be interviewed, their schedules and availability and the complexity of the issues. Generally the process of coordinating and conducting interviews and writing the report takes two to three weeks.

What does the process involve?

The first step is the briefing with the sponsor or contact person from the company to get an overview of the issues and the company culture, hierarchy, and existing HR and conflict resolution policies and procedures. We identify who is to be interviewed, coordinate and conduct interviews and then formulate the report findings and recommendations.

How do we make sure the people interviewed don’t tell the whole company about the investigation?

Each interviewee is briefed about why the investigation is taking place and asked that as part of their agreement to participate that they maintain confidentiality on both their involvement in the investigation and the details they share. This is not something they are legally bound to unless you wish to consult a lawyer and request a formal confidentiality document be drawn up.

Once the investigation is complete will you advise us about what to do next?

We will provide findings as well as insight and recommendations the form of a report. These recommendations will be in regards to why the issue has arisen and reached the point where an investigation became necessary as well as ideas about how to improve any policies or practices, which may have added to the issue or dispute.


© Copyright - Hawke Segal Mediation